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The National Banking of Dominica yesterday launched its new online banking service which allows customers to control their money and securely access their accounts, including credit card account, pay bills and process international wire transfers over the internet.

The launch of the bank’s online service is a great step in the right direction by attempting to provide a better banking experience to all of its customers. According to the bank’s website, its online banking service will allow customers to transfer money between accounts, international wire transfers, company payroll, order cheque books, view account activity, utility bill payments and more…

My Observations

Firstly, let me say that visually the design of the website is great, but I couldn’t help noticing a few changes that bank could do to make the user experience much better.

1.One of the first things I observed when I tried signing up for an online banking account is that you can’t sign up for an account through the website. Which basically that takes out the whole idea of online banking. To make matters worse when you click one of the link under the ‘Sign up’ section, a PDF file comes up which you can’t fill-up online. Which means you must print the form and take into one the banks branches.

2.Secondly, I believe the bank should indicate that the website is still in a Beta stage; because it’s clear to see that certain features are still being developed. For example, the site talks about a ‘Demo - online experience’, but if you click on the link it only takes back to the top of the page.

But all-in-all the National Bank of Dominica new online banking service is a great initiative by the bank to help in its customers banking experience.

Contact the National Bank of Dominica for information


It’s time for another review. This time it’s the National Bank of Dominica-NBD under review.National Bank of Dominica is the largest bank on the Commonwealth of Dominica and sits third amongst other indigenous banks in the OECS. Recently the Bank released its Annual Report for 2005/2006, according to the Banks Chairman Swinburn Lestrade:

“a good year, spite of the fact that the Group has continued to have major challenges, some of which I will address later. All in all, I very pleased with the performance of the Group over the year under Review.�?

NBD has overcome the many challenges faced by all indigenous Banks in our region, without sacrificing banking prudence, which is essential to good banking. Strategically, its outlook is looking forward, in particularly in broadening of its banking horizon and its extension to the rest of the Caribbean Region.

Despite a one-year loss in 2005/2006 financial year, the Bank still announced that it will pay a dividends of 8 cents per share or 1,760,000. With a first quarter profit of $3.9 million, this is a sure indication of the Banks growth.

In 2004/2005 the bank contracted International Financial Report Standards (IFRS) to preparing its financial information.

NBD profit and loss graph

Notwithstanding its 2004/2005 net results, the bank performed creditably in many areas of its operations. Examples:

  • Considerable reduction in non-performing loan and advances by 71% net of write off.
  • Staff productivity, as measured by its human capital value added at $352,866 compared to $319,805 in 2004/2005.
  • Loan and Advances approved for the financial year amounted to $121,580,979.
  • Core areas of the Banks operations on a consolidated basis continue to be profitable.

I received five copies of the NBD 2007 Calendar. It’s a petty good looking calendar In-fact; it’s the best I have seen from the bank. It displays many different scenes around Dominica. Now that I have these calendars, I need to come up with some creative ways to give them all.

NBD 2007 calendar
I’ve decided to give the first five people who comment on this post will received a calender. Don’t forget to send me your name and mailing so I can mail you a copy of the calendar ….. Good luck …..and remember I only have 5 copies.


While on net browsing, came across National Bank of Dominica new service called FastCHECK. I’m not sure how long ago the bank introduce this new service, but it appears the bank is only targeting Ross Medical Student only with this service (All Saint University comes to mind) and thought that it would be informative to post-up on DW–maybe I’m feeling abit patriotic, so here we go.

FastCHECK is the fastest way to pay bills and manage your finances while you study. The service charge is the best on the island only $10.00/mth To open a FastCheck Account all you need is $25.00.
Application Form

Benefits:

  • Unlimited Check Writing - you can write as many checks as you like, there is no limit
  • Express Check Service - in your hand within 24hrs.
  • Unlimited Teller Service - we are there to help you, for as many times as you want.
  • Easy Access to your money with 7 ATM’s island wide.
  • No minimum balance required - the choice is yours
  • A Free FastCheck Visa Card- With photo ID for security
  • One free standing order – Pay your Landlord directly.
  • Free Bank-A-Fon (Telephone Banking) – Check your account activity any time
  • I must admit, that the bank has made remarkable strides forward in providing up-to-date banking services for all Dominicans…there are few cons……but which bank doesn’t. Check out NBD Wesite for more info.